What SnapOtter collects

Anonymous Product Analytics is on by default and set for the whole instance by an administrator. Turn it off under Settings > System > Privacy.

Events we send (when enabled)

• tool_used: tool id, status, duration, category, whether it is an AI tool, an error code on failure.
• pipeline_executed: step count, tool ids, batch flag, file count, duration, status.
• ai_bundle_action: bundle id, action, duration.
• Frontend usage: which tool pages open, files added (counts only), tool started, downloads, saves, search (result count only), batch processed.
• Crash reports: error type and a source stack with file basenames only.

What we never collect

• File names or paths
• File contents
• OCR output text
• Image metadata (EXIF)
• Extracted document text
• Your IP address or account identity

Turning it off

Admins: Settings > System > Privacy, flip "Anonymous Product Analytics" off. It stops immediately, instance-wide. To build an image that can never emit, set the SNAPOTTER_ANALYTICS=off build arg.